TERMS OF USE 

Last updated: 31/08/2025

Article 1 – LEGAL INFORMATION

This website, accessible at the URL https://dronebynature.com (the “Site”), is operated by:

Drone by Nature, a simplified joint-stock company (SAS) with a capital of 100 euros, registered with the Paris Trade and Companies Register under number 990 152 357, with its registered office located at 17-21 Rue Saint-Fiacre, 75002 Paris, France, represented by Julien Roussel, duly authorized,

(hereinafter referred to as the “Operator”).

The Site is hosted by DigitalOcean, LLC, with its registered office at 101 Avenue of the Americas, 10th Floor, New York, NY 10013, USA (phone: +1 888-890-6714).

The Site’s Publishing Director is Julien Roussel.

The Operator Drone by Nature can be contacted at the following email address: contact@dronebynature.com. 

Article 2 – GENERAL PROVISIONS RELATING TO THESE TERMS OF USE

The Terms of Use (the “Terms of Use” or “ToU”) apply exclusively to the online sale of services offered by the Operator on the Website.

The ToU are made available to customers on the Website where they can be directly consulted, and they can also be provided to customers upon simple request by any means.

The ToU are binding on the customer, who acknowledges, by ticking a designated checkbox, that they have read and accepted them before placing an order. Confirmation of the order constitutes the buyer’s acceptance of the ToU in force on the day of the order, which are retained and reproducible by the Operator.

The ToU are also systematically sent with any order confirmation provided to the Customer by the Operator. Consequently, any Customer is deemed to have read and accepted without reservation all provisions of the ToU, which will apply to all services performed by the Operator. The ToU shall take precedence over any conflicting clauses or conditions appearing in the Customer’s general purchasing terms or any other document issued by the Customer. Any conflicting conditions proposed by the Customer shall therefore, in the absence of explicit acceptance by the Operator, be unenforceable against the Operator.

However, the Operator reserves the right to derogate from certain clauses of the ToU depending on negotiations with the Customer, by establishing specific terms of sale (notably through the conclusion of a service contract) which will be approved by the Customer.

Article 3 – DESCRIPTION OF SERVICES

The Website serves as an online platform offering commercial matchmaking services between clients and drone pilots. These services include :

• Commercial matchmaking with drone pilots providing photo and video content;
• Commercial matchmaking with drone pilots offering customized drone services, tailored to clients’ projects;
• Assistance to businesses in the field of advertising and communication.

Advertising spaces and drone services available on the Website are exclusively reserved for businesses operating in the civil drone industry (hereinafter the “Services”).
The Website is accessible to any natural or legal person using its services (hereinafter the “Client”).

Each Service presented on the Website is accompanied by a description specifying its essential characteristics. Photographs and illustrations used for reference purposes are not legally binding.

The Services offered comply with the applicable French legal and regulatory provisions.

The Client remains responsible for the manner and consequences of their access to the Website, particularly via the Internet, in accordance with the ToU. Such access may involve payment of fees to technical service providers, including Internet service providers, which are the Client’s responsibility. Furthermore, the Client must provide and be fully responsible for the equipment necessary to connect to the Website.

The Client acknowledges having verified that the computer configuration they are using is secure and in proper working order.

Article 4 – CREATION OF THE CLIENT ACCOUNT

To place an order on the Website, the Client must first create a personal client account. Once created, the Client must log in using their unique username and confidential, personal password. It is the Client’s responsibility not to share their username and password, in accordance with the provisions of the Personal Data article of these Terms of Use (ToU).

Each Client agrees to keep strict confidentiality regarding the data, particularly their username and password, which allow access to their client account. The Client acknowledges that they are solely responsible for access to the Service using their username and password, except in cases of proven fraud. Each Client also agrees to immediately inform the Operator in the event of loss, theft, or fraudulent use of their username and/or password.

After creating their personal client account, the Client will receive an email confirming the creation of their account.

Upon registration, the Client agrees to:

• Provide real, accurate, and up-to-date information when completing the registration form for the Service, and in particular, not to use false names or addresses, or names or addresses without proper authorization.
• Keep registration data updated to ensure that it remains accurate and current at all times.

The Client also agrees not to make available or distribute illegal or objectionable information (such as defamatory content or identity theft), or harmful information (such as viruses). Otherwise, the Operator may suspend or terminate the Client’s access to the Website at the Client’s sole fault.

Article 5 – ORDERS

When placing an order, the Client must select the desired Services, add them to their cart, and specify the selected Services and desired quantities. The Client can review the details of their order and the total price, and return to previous pages to correct the contents of their cart before validating it.

The Client agrees to read the Terms of Use (ToU) in effect at the time before accepting them and confirming the terms, including any delivery and withdrawal fees, prior to payment of their order. Confirmation of the order constitutes acceptance of the ToU and forms the contract.

The Client’s attention is particularly drawn to the method of accepting orders placed on the Website.
To place an order, the Client must use the “double-click” procedure. Specifically, this means:

• After adding products to their cart, the Client reviews the contents to ensure the correct products, quantities, and prices are selected.
• The Client confirms their acceptance of the Terms of Use and Privacy Policy by checking the box labelled “I have read and accept the Terms of Use and Privacy Policy.”
• The Client proceeds to confirm the order by entering payment details or using the PayPal service.
• The order is finalized when the Client clicks the “Place Order” button.

The “double-click” constitutes an electronic signature, equivalent to a handwritten signature. It represents the Client’s irrevocable and unconditional acceptance of the order.

The archiving of communications, order forms, and invoices is ensured by the Operator on a reliable and durable medium so as to constitute a faithful and lasting copy. These communications, order forms, and invoices may serve as proof of the contract. Unless proven otherwise, data recorded by the Operator on the Internet or by telephone constitute proof of all transactions between the Operator and its Clients.

The present Terms of Use are made available to the Client on the Website, where they can be freely consulted and downloaded at any time.

Upon registration and upon unsubscription, the Client receives an email containing a direct link to the Terms of Use as well as to the Privacy Policy, so that they can easily refer to them at any time.

Contractual information relating to the order (including, in particular, the order number) will be confirmed by email in a timely manner. The Operator strongly advises the Client to print and/or save this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Client in the “Dashboard” area. The Operator also advises the Client to print and/or save this invoice on a reliable and durable medium as proof.

Any email sent to the Client in connection with an order will be sent to the email address used by the Client to log into their account.

The Operator reserves the right not to validate the Client’s order for any legitimate reason, notably in the event that:

• The Client does not comply with the Terms of Use in effect at the time of their order;
• The Client’s order history shows amounts still due for previous orders;
• One of the Client’s previous orders is subject to an ongoing dispute;
• The Client has not responded to a request for order confirmation sent by the Operator.

The Operator archives Service contracts in accordance with applicable law. Upon request to contact@dronebynature.com, the Operator will provide the Client with a copy of the requested contract.

Any modification of an order by the Client after confirmation is subject to the Operator’s approval.

The information provided by the Client when placing an order is binding. Accordingly, the Operator cannot be held liable if an error in the order prevents or delays delivery.

The Client declares that they have full legal capacity to commit under these Terms of Use.

Registration is open to adults with full legal capacity and to minors only under the supervision of a parent or legal guardian. Registration on behalf of third parties is not permitted unless the Client is duly authorized to represent them (for example, a legal entity). Registration is strictly personal to each Client.

In the event of a breach by the Client of any provision of these ToU, the Operator reserves the right to terminate the Client’s account without notice.

Article 6 – PAYMENT METHODS AND SECURITY

The Client expressly acknowledges that any order placed on the Website constitutes an order with an obligation to pay, requiring payment of a price in exchange for the provision of the ordered Service.

The Client is informed that the Service cannot be made available until the Operator has fully received the amounts due from the Client.

The Operator uses the Stripe online payment solution for processing payments.

Orders can be paid using one of the following payment methods:

• Payment by credit card: Payment is made directly on the secured servers of the Operator’s bank, and the Client’s banking details do not transit through the Website. The banking information provided during payment is protected using SSL (Secure Socket Layer) encryption. In this way, these details are not accessible to third parties.

• The Client’s order is recorded and validated once payment has been accepted by the bank.
• The Client’s account will be debited for the corresponding amount only when (i) the credit card data provided has been verified, and (ii) the debit has been accepted by the issuing bank.
• Failure to debit the amounts due will result in the immediate nullification of the sale.
• The credit card may be refused if it has expired, if it has reached the maximum spending limit allowed to the Client, or if the data entered is incorrect.

• Payment via electronic wallet (e.g., PayPal): The Client already holds an account with the electronic wallet used by the Operator. The Client can use this account to securely pay for their order without providing banking details.

Where applicable, an order validated by the Client will only be considered effective once the secure banking payment center has approved the transaction.

As part of control procedures, the Operator may request the Client to provide all necessary documents to finalize their order. These documents will not be used for purposes other than completing the order.

Article 7 – PAYMENT OF THE PRICE

The price of the Services in effect at the time of the order is indicated in the currency chosen by the Client on the Website. Prices displayed on the Website include all taxes (VAT included).

The currencies available on the Website are as follows:

• United States Dollar (USD)
• Euro (EUR)
• British Pound Sterling (GBP)
• Canadian Dollar (CAD)
• Australian Dollar (AUD)
• Japanese Yen (JPY)

The price is payable in any of these currencies, at the Client’s choice.

In the case of a promotion, the Operator undertakes to apply the promotional price to any order placed during the validity period indicated for the promotion. The price is payable in full upon confirmation of the order. The prices offered include any discounts or rebates that the Operator may grant.

The total amount due by the Client, as well as its breakdown, is indicated on the order confirmation page prior to payment.

Article 8 – RIGHT OF WITHDRAWAL

• Applicability
  The right of withdrawal applies only to Clients who are natural persons acting for non-professional purposes (consumers), in accordance with Articles L.221-18 et seq. of the French Consumer Code.
• Withdrawal Period
  The Client has a period of fourteen (14) calendar days from the conclusion of the contract to exercise their right of withdrawal, without needing to provide reasons or pay penalties.
• Start of Service Execution
  If the Client wishes for a Service to begin before the end of the withdrawal period, they must make an explicit request.
• In this case, the Client acknowledges that the right of withdrawal may be limited and accepts that the Operator may charge proportionally for the service performed up to the date of their withdrawal decision.
• If the Service has been fully executed before the end of the withdrawal period and the Client has expressly agreed to immediate commencement, the right of withdrawal does not apply.
• Specific Exceptions for Platform Services
  In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal does not apply, in particular, to contracts:
• For the provision of personalized services or digital content not supplied on a tangible medium, where execution has begun after the Client’s express consent and explicit waiver of their right of withdrawal;
• For services to be provided on a specific date or within a specific period, such as drone or photography services booked for particular events.
• Exercising the Right of Withdrawal
  To exercise the right of withdrawal, the Client may notify the Operator of their decision by letter, email, or any other written means. The notification must include at a minimum:
• The Client’s name and contact details (address, email, phone);
• Identification of the order and a clear statement of the decision to withdraw.

The Operator will acknowledge receipt of the withdrawal request by email upon receipt.

• Refund
  When the right of withdrawal applies, the Operator will refund the amounts paid by the Client within fourteen (14) days from receipt of the withdrawal request and all necessary elements for the refund.
• Refunds will be made using the same payment method used by the Client, unless express agreement is made for another method.
• For orders paid with vouchers or gift certificates, the refund may be provided in the same form, at the Operator’s discretion.
• Client Information
  By accepting these Terms of Use (ToU), the Client acknowledges that they have been informed of their right of withdrawal and the procedures for exercising it.

Article 9 – CUSTOMER SERVICE

The Client may contact the Operator:

• By email at support@dronebynature.com, providing their name, phone number, the subject of their request, and the relevant order number.

Article 10 – INTELLECTUAL PROPERTY AND LICENSE OF USE

The Operator is the sole owner of all elements present on the Website, including but not limited to: texts, files, animated or non-animated images, photographs, videos, logos, designs, models, software, trademarks, visual identity, databases, the structure of the Website, and any other intellectual property elements or information (hereinafter the “Elements”). These Elements are protected by French and international laws and regulations relating to intellectual property.

Consequently, no Element of the Website may, in whole or in part, be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, disclosed, distributed, broadcast, represented, stored, used, rented, or otherwise exploited, whether free of charge or for consideration, by a Client or a third party, regardless of the medium used, without the prior express written authorization of the Operator. The Client is solely responsible for any unauthorized use or exploitation.

The Operator is not the owner of the content published online by Clients, for which they remain fully responsible. Clients shall indemnify and hold the Operator harmless from any claim or dispute related to such content.

Clients grant the Operator a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use the intellectual property content they publish on the Website, for the entire duration of protection of such content.

The Operator reserves the right to pursue all legal remedies against any person who does not comply with the provisions of this article.

Article 11 – LIABILITY AND WARRANTY

• Insurance
  The Operator declares that it has subscribed to insurance covering its professional and contractual liability.
• Limitation of Liability
  The Operator cannot be held liable for non-performance of the contract when such non-performance results from:
• the Client’s actions,
• an event recognized as force majeure by the competent courts,
• the unforeseeable and unavoidable actions of any third party.
• Content Published by Clients
  The Operator is not responsible for information imported, stored, or published on the Website by Clients. The Client remains solely responsible for any content they publish and shall indemnify and hold the Operator harmless from any claim or dispute arising from such content.
• Operation of the Website
  The Client acknowledges that the technical constraints of the Internet do not guarantee the security, availability, or integrity of data transmissions. The Website and its services may be temporarily interrupted for maintenance, updates, improvements, or to modify the content and/or presentation.
• Use of the Website and Client Conduct
  The Client is solely responsible for their use of the Website and its services, particularly in the event of any violation of these ToU. Specifically:
• The Client shall indemnify the Operator against any claim resulting from false statements or conduct toward third parties.
• The Client is fully responsible for all content they upload and guarantees that such content does not infringe upon third-party rights or applicable laws (including intellectual property, defamation, invasion of privacy, public order, morality, etc.).
• Rights of the Operator
  In the event of a Client’s violation of the ToU, the Operator may:
• Exclude the Client from the platform,
• Remove any disputed content,
• Initiate any necessary legal proceedings.

The Operator qualifies as a hosting provider within the meaning of applicable law and has no general obligation to monitor content published by third parties.

• Indemnification
  If the Operator’s liability is sought due to a Client’s content or conduct, the Client agrees to:
• Indemnify the Operator against any judgment,
• Reimburse all expenses incurred for the Operator’s defense, including attorney fees.

  Article 12 – PERSONAL DATA

• Client Responsibility
  Each Client is solely responsible for maintaining the confidentiality of their username and password, as well as for all access to their Client Account, whether authorized or not.
• Limitation of the Operator’s Liability
  The Operator cannot be held liable for any actions or damages carried out through the Client’s personal account by a third party who gained access to the Client’s login credentials due to the Client’s own fault or negligence.

The Client agrees to immediately inform the Operator as soon as they become aware of, or suspect, any unauthorized use of or access to their account.

• Protection of Personal Data
  For more information on how the Operator processes personal data, the Client is invited to consult the Privacy Policy (the “Policy”), which is accessible at any time on the Website.

Article 13 – HYPERLINKS

• Links to Third-Party Websites
  The hyperlinks available on the Website may redirect to third-party websites not operated by the Operator. They are provided solely for the Client’s convenience, in order to facilitate access to resources available on the Internet.
  The Client acknowledges that the use of such links is at their own risk and, where applicable, subject to the terms of use of those third-party websites.
• No Control or Responsibility
  The Operator does not control nor contribute to the drafting of the terms of use or the content of these third-party websites. Consequently, the Operator cannot be held liable for any consequences arising from accessing such websites.
  The Client further acknowledges that the Operator does not endorse or guarantee any part of the terms of use or the content of third-party websites.
• Promotional and Advertising Links
  The Website may contain promotional hyperlinks or advertising banners redirecting to third-party websites not operated by the Operator.
• Reporting Inappropriate Content
  The Operator encourages the Client to report any hyperlink that directs to a third-party website with content that is unlawful and/or contrary to public decency.
• Inserting Links to the Website
  The Client may not use or insert any hyperlink pointing to the Website without the Operator’s prior written consent, which will be granted on a case-by-case basis.

Article 14 – REFERENCES

The Client expressly authorizes the Operator, free of charge, to mention the Client’s name and logo as a reference in the Operator’s communication materials, including but not limited to: brochures, the Website, commercial proposals, press relations, press releases or press kits, internal communications, and any other promotional materials.

This authorization may be revoked by the Client at any time by submitting a written request to the Operator.

ARTICLE 15 – SPECIFIC PROVISIONS FOR PROFESSIONAL CLIENTS

• Absence of Right of Withdrawal
  In accordance with the provisions of the French Consumer Code, the right of withdrawal applies only to consumers. Consequently, it does not apply to Professional Clients.
• Invoicing and Late Payment Penalties
  Any amount not paid by the agreed due date shall automatically, and without prior formal notice, incur late payment penalties calculated at the applicable legal rate, as well as the fixed recovery indemnity of €40 provided for under Article L441-10 of the French Commercial Code.
• Liability
  The Professional Client acknowledges having the necessary expertise to assess the suitability of the services for their needs and enters into the contract at their own risk. The Operator’s liability may only be incurred in the event of proven direct damages. Consequently, any indirect damages, loss of revenue, data loss, reputational damage, or loss of profit are expressly excluded.
• Commercial References
  Unless written objection is submitted before the signing of the contract, the Professional Client expressly authorizes the Operator to cite its corporate name, trade name, and/or logo as a reference in its communication materials (including, but not limited to, website, brochures, commercial proposals, press releases, etc.).

ARTICLE 16 – GENERAL PROVISIONS

• Entire Agreement
  These Terms of Use (ToU) constitute the entire agreement between the Client and the Operator with respect to their subject matter.
  If one or more provisions are declared null and void pursuant to a law, regulation, or final court decision, the remaining provisions shall remain fully enforceable.
  The fact that one party does not invoke a breach by the other party of any provision shall not be construed as a waiver of the right to invoke such breach at a later date.
• Modifications to the Site and the Terms
  The Operator reserves the right to modify at any time and without prior notice:

• the content of the Site and the services available;
• the location of the Site on the Internet;
• these Terms of Use (ToU).

The Client is required to regularly review the ToU before using the Site.
In the event of material modifications affecting ongoing services, the Client shall be informed by email and by a notice published on the Site prior to their implementation.
The Operator shall not be held liable to the Client or to any third party for the consequences of such modifications, suspensions, or terminations.

• Retention of the Terms of Use
  The Operator recommends that the Client save and/or print these ToU so that they may be consulted at any time during the performance of the contract.
• Claims and Mediation
  In case of a dispute, the Client must first contact customer service at the following address: support@dronebynature.com.

If the complaint is not resolved or no response is provided within ten (10) days, the Client may submit the dispute to an independent mediator. To find a qualified mediator, the Client can consult https://www.adr.org, which provides a list of accredited mediators in various countries.

The mediator shall act independently and impartially to attempt to bring the parties closer together. The parties remain free to accept or refuse mediation and any proposed solution. Any costs related to the mediation will not be covered by Drone by Nature.

• Applicable Law
  These Terms of Use (ToU) are governed by, interpreted, and applied in accordance with French law.
• Acceptance of the Terms of Use
  By registering on the Site, the Client acknowledges having read and accepted these Terms of Use (ToU), thereby becoming contractually bound by their provisions.
  The ToU applicable to the Client are those in effect on the date of the order. Any subsequent modification shall not apply to prior orders, unless expressly agreed by the Client.